Augmenting Customer Experience with SharePoint Online

Augmenting Customer Experience with SharePoint Online

  • Author: Charles Waghmare
  • ISBN: 148425533X
  • Year: 2019
  • Pages: 145
  • Language: English
  • File size: 5.7 MB
  • File format: PDF, ePub
  • Category: Hardware & DIY


Book Description:

Build, improve, and transform customer experience utilizing SharePoint Online. This book will discuss different SharePoint Online approaches you could utilize to enhance customer experiences, such as electronic portals, enterprise content management, Microsoft Teams, and much more.

Augmenting Customer Experience with SharePoint Online begins with an introduction to SharePoint Online features you can embrace to create a greater electronic client experience and conversion. Next, you will learn about augmentation for the user and client experience followed by guidelines and methods to come up with smart and smart portals. Moving forward, you’ll cover enterprise and web content management in detail along with the challenges and advantages of using SharePoint Online. The partner ecosystem is discussed next with a comprehensive discussion on working with providers, partners, and vendors. On the way, you will see how to create wise solutions using SharePoint Online and the best way to control customer testimonials. Last, you will go through the use of SharePoint Online in different business sectors with the help of case studies.

After reading the book, you’ll have the ability to embrace SharePoint Online attributes to augment user and customer experience.

  • Augment customer expertise
  • Create smart and smart portals for various company needs
  • Effectively manage business and web content
  • Enhance your partner ecosystem for better cooperation
  • Construct SharePoint Online solutions

Anyone wanting to embrace SharePoint Online to produce portals, content management systems, knowledge hubs, reference catches, or online foundries.

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