Dynamics 365 Essentials, Second Edition

Dynamics 365 Essentials, Second Edition

  • Author: Sarah Critchley
  • ISBN: 1484259106
  • Year: 2020
  • Pages: 567
  • Language: English
  • File size: 25.3 MB
  • File format: PDF, ePub
  • Category: Networking & Cloud Computing

Book Description:

Discover what the Common Data Service is and the way Dynamics 365 matches in the Power Platform. Discover how to install core Dynamics 365 Customer Engagement functionality and build more customized processes using model-driven apps. This book covers the Dynamics 365 Online system for sales, customer service, marketing, field service, and Outlook integration.

In this second edition, the core platform varies from the Common Data Service are contained and you’ll understand exactly what this means for Dynamics 365. Updated features include processes, the latest form and see designer, and Business Process Flows. The publication also includes new chapters on power and portals virtual agents.

After studying Dynamics 365 Basics, you will have mastered the core functionality available in Dynamics 365 CE and model-driven applications and will be able to set it up for a selection of different business scenarios.

Set up the core standard features of Dynamics 365 CE

Who This Book Is For

Consultants, company analysts, administrators, and project managers who are looking for more information about Dynamics 365

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